Privacy Policy — Achieve Fit 24/7 LLC

Last Updated: August 26, 2026

Achieve Fit 24/7 LLC (“Achieve Fit 24/7,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our members, prospective members, website visitors, and others who interact with our business.

This Privacy Policy explains how Achieve Fit 24/7 LLC collects, uses, stores, protects, and handles personal information through our website, membership services, forms, appointment systems, communications, advertising activities, and other business operations.

This Privacy Policy applies to information collected through Achievefit247.com, our gym and membership operations, online forms, appointment booking systems, SMS communications, email communications, telephone communications, advertisements, and other interactions with Achieve Fit 24/7 LLC.

Achieve Fit 24/7 primarily serves individuals in Illinois but may also serve individuals from neighboring states and other locations where our services are available.

1. Information We Collect

Achieve Fit 24/7 may collect information that you voluntarily provide to us, including:

First and last name

Email address

Mobile or telephone number

Mailing or billing address

Membership information

Appointment and scheduling information

Personal training inquiries

Service interests and preferences

Communications you send to us

Information submitted through website forms

Information submitted through advertising lead forms

Payment and transaction-related information

Membership status and account information

Records of communications with Achieve Fit 24/7

Other information you voluntarily provide

When payments are processed through third-party payment processors such as Stripe, payment card information may be collected and processed directly by the payment provider. Achieve Fit 24/7 does not intend to independently store complete payment card information when it is processed by an authorized payment processor.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, approximate location based on IP address, website interactions, and similar analytics information.

2. How We Collect Information

Achieve Fit 24/7 may collect information when you:

Visit or interact with our website

Complete an online form

Request information about the gym

Sign up for a membership or service

Book an appointment, consultation, tour, or personal training-related service

Opt in to receive SMS/text messages

Subscribe to email communications

Contact us by phone, text message, email, website form, or other communication method

Respond to or interact with an advertisement

Interact with our social media or digital advertising

Make a payment

Use our membership or gym management systems

Communicate with our staff

We may also collect certain technical and usage information through cookies, tracking technologies, analytics tools, and advertising technologies.

3. How We Use Information

Achieve Fit 24/7 uses personal information for legitimate business purposes, including to:

Provide and manage gym memberships

Respond to inquiries

Provide information requested by prospective or current members

Schedule appointments, tours, consultations, or training-related services

Manage member accounts

Process payments and transactions

Provide customer and member support

Send administrative and service-related communications

Send SMS/text communications when consent has been provided

Send email communications

Make or receive telephone calls

Provide membership reminders and updates

Communicate regarding appointments

Communicate information regarding Achieve Fit 24/7 services, events, promotions, or updates when legally permitted

Operate and improve our website

Analyze website traffic and engagement

Measure advertising performance

Maintain the security and integrity of our systems

Comply with applicable legal and regulatory requirements

Prevent fraud, misuse, or unauthorized activity

Achieve Fit 24/7 does not sell lead data or personal information for promotional purposes. Lead information is not provided to unrelated businesses for their own marketing or promotional use.

4. SMS & Communications

Achieve Fit 24/7 may communicate with members, prospective members, and other individuals through SMS/text messaging, email, and telephone calls.

SMS Opt-In

Users may opt in to SMS communications by voluntarily providing their mobile telephone number and affirmatively consenting to receive text messages through an Achieve Fit 24/7 website form, membership form, appointment form, lead form, in-person signup process, or another clearly disclosed opt-in method.

Where an online form is used for SMS consent, the applicable consent disclosure will be presented in connection with the opt-in process.

Providing a telephone number alone does not override applicable consent requirements.

Depending on the interaction and consent provided, messages may include:

Responses to inquiries

Membership information

Appointment confirmations and reminders

Gym updates

Account or service notifications

Personal training communications

Customer service messages

Scheduling communications

Promotional offers or marketing communications when the recipient has provided the appropriate consent

Message frequency may vary. Message and data rates may apply.

Consent to receive marketing SMS messages is not a condition of purchase, membership, or use of Achieve Fit 24/7 services.

To opt out of SMS communications, reply STOP to a message. After an opt-out request is received and processed, the recipient will no longer receive messages from that messaging program except where legally permitted, including an appropriate confirmation of the opt-out.

For assistance regarding SMS communications, reply HELP or contact Achieve Fit 24/7 using the contact information provided in this Privacy Policy.

SMS consent applies only to the communications for which the individual provided consent.

Achieve Fit 24/7 does not share SMS consent with affiliates or third parties for their marketing or promotional purposes.

Customer SMS opt-in information and consent are never sold, rented, or shared for third-party marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

These restrictions apply regardless of other provisions of this Privacy Policy concerning service providers or business operations.

5. Data Sharing Policy

Achieve Fit 24/7 does not sell or rent personal information or lead data to third parties for marketing or promotional purposes.

We may provide information to service providers only when reasonably necessary for those providers to perform services on behalf of Achieve Fit 24/7, such as CRM operations, website hosting, payment processing, membership management, communications infrastructure, appointment scheduling, analytics, customer support, and similar operational services.

These service providers may process information only as necessary to provide their services and subject to their applicable contractual and privacy obligations.

For clarity:

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Achieve Fit 24/7 does not provide SMS consent to affiliates, advertisers, lead buyers, data brokers, or unrelated third parties for their own marketing.

Lead data is never sold and is never provided to unrelated third parties for promotional use.

We may disclose information when reasonably necessary to comply with applicable law, regulation, court order, legal process, or lawful government request; to enforce our agreements; or to protect the rights, property, security, or safety of Achieve Fit 24/7, our members, or others.

6. Cookies & Tracking Technologies

Achieve Fit 24/7 may use cookies and similar technologies on our website.

These technologies may be used to:

Maintain website functionality

Remember preferences

Understand website usage

Measure traffic and engagement

Improve website performance

Understand how visitors find our website

Measure advertising effectiveness

Support digital advertising campaigns

Improve our marketing and member experience

Achieve Fit 24/7 may use analytics and advertising technologies, including technologies associated with platforms such as Meta/Facebook and other service providers.

Certain browsers and devices allow users to restrict or disable cookies through browser settings. Disabling cookies may affect the functionality of portions of our website.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar tracking technologies.

7. Data Security Practices

Achieve Fit 24/7 takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, authentication procedures, secure third-party platforms, account security practices, and limiting access to information to individuals or service providers who reasonably need access to perform business functions.

No electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect information, we cannot guarantee absolute security.

8. Data Retention

Achieve Fit 24/7 retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and membership records, resolve disputes, enforce agreements, satisfy accounting or tax requirements, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it consistent with applicable legal and operational requirements.

SMS opt-out and suppression information may be retained as necessary to honor and document opt-out requests.

9. Third-Party Services

Achieve Fit 24/7 uses third-party service providers to support its operations.

GoHighLevel

Achieve Fit 24/7 uses GoHighLevel (HighLevel) as a primary customer relationship management, communications, automation, funnel, form, and scheduling platform.

HighLevel acts as a technology platform/data processor supporting Achieve Fit 24/7’s operations. Through the platform, information may be stored or processed in connection with:

Contact and lead records

Website and online forms

Conversations and communication history

SMS/text messaging

Email communications

Telephone communications

Appointment scheduling

Automation workflows

Customer relationship management

Lead and membership-related communications

Use of a technology provider to transmit or process communications on behalf of Achieve Fit 24/7 does not constitute permission for that provider to use SMS opt-in information for its own unrelated marketing purposes.

Stripe

Achieve Fit 24/7 may use Stripe to process certain payments. Payment information submitted through Stripe is subject to Stripe’s applicable privacy and security practices.

GymMaster

Achieve Fit 24/7 uses GymMaster as a gym and membership management platform. Information necessary to establish and manage memberships, accounts, access, billing, or other gym-related services may be processed through GymMaster.

Achieve Fit 24/7 may also use website hosting, analytics, advertising, telecommunications, email, security, and other operational service providers as reasonably necessary to conduct business.

The use of these service providers does not change our commitment that SMS opt-in data and consent will not be provided to third parties or affiliates for their own marketing or promotional purposes.

10. Your Rights & Choices

Depending on your location and applicable law, you may have rights or choices concerning your personal information.

You may contact Achieve Fit 24/7 to request that we:

Provide information regarding personal information we maintain about you

Correct inaccurate information

Update your contact information

Delete certain information where applicable

Stop certain marketing communications

Update your communication preferences

Certain information may need to be retained for legitimate business, security, transactional, or legal purposes even after a deletion request.

We may take reasonable steps to verify the identity of a person making a privacy request before fulfilling that request.

11. Opt-Out Instructions

Text Messages

To stop receiving SMS/text messages from Achieve Fit 24/7, reply STOP to any applicable text message.

For SMS assistance, reply HELP or contact Achieve Fit 24/7 directly.

Email

Marketing emails may contain an unsubscribe link or other instructions for opting out of marketing email communications. You may also contact Achieve Fit 24/7 directly to request removal from marketing email communications.

Opting out of marketing communications does not necessarily prevent Achieve Fit 24/7 from sending non-marketing communications that are reasonably necessary to administer an active membership, respond to a request, complete a transaction, provide requested services, address security issues, or comply with legal obligations.

12. Children’s Information

Achieve Fit 24/7 does not knowingly collect personal information online from children under 13 without appropriate authorization or consent as required by applicable law.

If we become aware that personal information from a child under 13 has been collected in a manner inconsistent with applicable law, we will take reasonable steps to delete or appropriately handle that information.

Parents or legal guardians who believe that a child has provided personal information to Achieve Fit 24/7 may contact us using the information below.

13. Changes to This Policy

Achieve Fit 24/7 may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, communications practices, or applicable legal requirements.

When changes are made, the updated Privacy Policy will be posted on our website with a revised “Last Updated” date.

Continued interaction with our services after an updated policy becomes effective will be subject to the updated policy to the extent permitted by applicable law.

14. Contact Information

Questions, requests, or concerns regarding this Privacy Policy or Achieve Fit 24/7’s privacy practices may be directed to:

Achieve Fit 24/7 LLC
Attn: Trenton McHatton
3041 S Dirksen Pkwy
Springfield, IL 62703

Website: Achievefit247.com
Email: [email protected]
Business Phone: (217) 670-2420
Messaging Line: (217) 441-2355

Last Updated: August 26, 2026